Shopping Guidance - FIRST ARROW's - Online Shop SilverAccessories

Payment Method

PayPal

Shipping Method

EMS from Japan

Return Policies

Return/Exchanges	We do not accept any returns or exchanges unless the item you purchased is defective. If you have received a defective item, please contact us at [ info@first-arrows.com ] including the details and picture to proof the defective item. If the return is accepted, we will send the address to send back via email. Please remind that shipping charges including import taxes must be paid by you. We will not refund any shipping charges or import taxes. Depending on where you live, the item may take for your exchanged product to reach may vary. We do not accept any returns. We will exchange the items if they are damaged or defective. We cannot accept returns or exchanges based on your personal preferences. If the item is damaged or stained due to your error, we cannot approve returns.

Return/Exchanges

We do not accept any returns or exchanges unless the item you purchased is defective.
If you have received a defective item, please contact us at [ info@first-arrows.com ]

including the details and picture to proof the defective item.
If the return is accepted, we will send the address to send back via email.

Please remind that shipping charges including import taxes must be paid by you.
We will not refund any shipping charges or import taxes.
Depending on where you live, the item may take for your exchanged product to reach may vary.

We do not accept any returns.
We will exchange the items if they are damaged or defective.
We cannot accept returns or exchanges based on your personal preferences.
If the item is damaged or stained due to your error, we cannot approve returns.

About us

Company	FIRST ARROW’s
Address	Aiwa bldg 2F, 4-31-4 Jingu-mae Shibuya Tokyo 150-0001 JAPAN
Phone / Fax	+81 03-3479-8818 (Phone is in Japanese only, sorry.)
E-mail	info@first-arrows.com
Official WebSite	http://www.first-arrows.com/p/en/home-2